How to cancel Planet Fitness

Steps

1. 1

   Review your membership agreement

   Locate the original membership contract you signed when joining. It specifies the cancellation method, any required notice period, and whether an annual fee applies.

2. 2

   Check whether your home club offers online cancellation

   Log in to the Planet Fitness member portal at planetfitness.com or open the PF app. Some locations now allow cancellation directly through the member portal — if that option is available for your home club, you can complete the process there without visiting in person.

3. 3

   Visit your home club or send a certified letter

   If online cancellation is not available for your location, cancel in person at your home club by speaking with a staff member at the front desk, or send a signed cancellation letter via certified mail to your home club's address. Include your name, address, and membership details.

4. 4

   Request written confirmation

   Ask for a cancellation confirmation — either in writing at the club, by mail/email, or via the member portal — so you have proof the request was received.

5. 5

   Verify the final charge

   Check your bank or credit card statement on the next billing date to confirm no further charges were made.

Things to know

• Online cancellation through the member portal is available at some locations but not all — check planetfitness.com or the PF app to see if your home club supports it.
• To avoid a charge for the next month, cancel by the 10th of the current month. To avoid the annual fee (~$49), cancel by the 25th of the month before the annual-fee billing date.
• Planet Fitness does not accept cancellation by phone or email — in-person, certified mail, and (where available) the online member portal are the accepted methods.

Frequently asked questions

Can I cancel Planet Fitness online?

Some Planet Fitness locations now allow cancellation through the member portal at planetfitness.com or the PF app. Availability varies by home club — check the portal first. If online cancellation is not offered for your location, the standard methods are in-person at your home club or by certified mail.

Is there a cancellation fee for Planet Fitness?

Fees depend on your specific membership type and how long you have been a member. Review your membership agreement or speak to your home club for details.

How long does it take for Planet Fitness to process a cancellation?

Processing times vary by location and method. After submitting your request, verify the cancellation with your home club and monitor your billing to confirm no further charges.