Can I get a refund when I cancel Max?

Refund policies vary by billing channel and situation; check your confirmation email or Max's help center for details specific to your account.

What happens to my watchlist when I cancel Max?

Profile and watchlist data is generally retained for a period after cancellation. Check Max's support pages for the current retention policy.

Is Max the same as HBO Max?

Yes. Max is the rebranded name for the service previously known as HBO Max. Cancellation steps are the same regardless of which name was displayed when you signed up.

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How to cancel Max

Last reviewed June 23, 2026About 2–5 minutes

Max (formerly HBO Max) can be canceled through the Max website. After canceling, your subscription stays active through the end of the billing period you paid for, and your watchlist and profile are preserved if you choose to resubscribe later.

If you subscribed through an app store, a cable or TV provider, or Amazon Channels, you will need to cancel through that provider rather than the Max website.

Steps

Sign in to Max
Go to max.com and sign in with your account credentials.
Open your Account settings
Click your profile icon or name, then navigate to Account or Plan settings.
Locate your plan details
Find the section showing your current subscription plan.
Select Cancel Plan
Look for a Cancel or End Subscription option and click it. Max may present alternative offers before proceeding.
Confirm cancellation
Complete the confirmation steps. A confirmation email should be sent to your registered address. Access continues through the current billing period.

Things to know

If you subscribed through Apple, cancel via Settings > Apple ID > Subscriptions.
If you subscribed through Google Play, cancel in the Play Store under Subscriptions.
If you access Max through a cable or satellite provider, contact that provider to cancel.
Amazon Channels subscribers must cancel through their Amazon account under Memberships & Subscriptions.

Frequently asked questions

Can I get a refund when I cancel Max?: Refund policies vary by billing channel and situation; check your confirmation email or Max's help center for details specific to your account.
What happens to my watchlist when I cancel Max?: Profile and watchlist data is generally retained for a period after cancellation. Check Max's support pages for the current retention policy.
Is Max the same as HBO Max?: Yes. Max is the rebranded name for the service previously known as HBO Max. Cancellation steps are the same regardless of which name was displayed when you signed up.

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