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How to cancel Amazon Music Unlimited

Last reviewed About 2–5 minutes

Amazon Music Unlimited is managed through your Amazon account. Canceling ends your access to the full streaming catalog at the end of the current billing period; you revert to Amazon Music Free (a more limited, ad-supported tier) rather than losing all access. Downloaded tracks for offline listening become unavailable after the subscription ends.

Note that Amazon Prime members have access to a separate Amazon Music Prime tier at no additional cost — this tier is not the same as Music Unlimited and remains available even if you cancel Unlimited.

Steps

  1. Sign in to Amazon

    Go to amazon.com and sign in to the account that holds the Amazon Music Unlimited subscription.

  2. Go to Memberships & Subscriptions

    Navigate to Account & Lists > Memberships & Subscriptions, or go directly to amazon.com/musicunlimited.

  3. Find Amazon Music Unlimited

    Locate your Amazon Music Unlimited subscription in the list.

  4. Select Cancel Subscription

    Click the option to cancel or manage your Amazon Music Unlimited subscription.

  5. Confirm cancellation

    Follow any prompts and confirm. Your Unlimited access continues through the end of the current billing period.

Things to know

  • Amazon Prime members retain access to the Amazon Music Prime tier (a subset of the catalog) after canceling Unlimited.
  • If you subscribed through Apple, cancel via Settings > Apple ID > Subscriptions on your device.
  • Downloaded tracks from Music Unlimited become unplayable after the subscription period ends.

Frequently asked questions

Do I lose all music access when I cancel Amazon Music Unlimited?
If you are an Amazon Prime member, you retain access to the Amazon Music Prime tier. Non-Prime members revert to the free Amazon Music experience. Either way, offline downloads become unavailable.
Does canceling Amazon Music Unlimited affect my Amazon Prime membership?
No. Amazon Music Unlimited and Amazon Prime are separate subscriptions. Canceling one does not affect the other.
Can I get a refund when I cancel Amazon Music Unlimited?
Refund policies vary; check your Amazon account billing page or Amazon's help documentation for details applicable to your situation.

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