How to cancel Adobe Creative Cloud

Steps

1. 1

   Sign in to your Adobe account

   Go to account.adobe.com and sign in with your Adobe ID.

2. 2

   Navigate to Plans

   Click on 'Plans' or 'Manage Plan' to view your active Creative Cloud subscription.

3. 3

   Review your plan type and any early termination fee

   Before proceeding, note whether you are on an annual or monthly plan. Adobe will show any applicable early termination fee during the cancellation flow.

4. 4

   Select Cancel Plan

   Click the option to cancel your plan. Adobe may offer alternative plans, a pause, or other retention options before allowing you to complete the cancellation.

5. 5

   Confirm cancellation

   Confirm your cancellation and note any fee that will be charged. Save the confirmation for your records.

Things to know

• Annual plan, paid monthly: Adobe charges a 50% early termination fee on the remaining monthly payments if you cancel after the first 14 days. The exact fee is displayed during the cancellation flow.
• Annual plan, paid upfront (prepaid): refundable only within the first 14 days. No refund is issued after that window.
• Month-to-month plan: cancel any time with no early termination fee.
• After cancellation, your account reverts to a free Creative Cloud membership with 5 GB of cloud storage. You have approximately 30 days to move files out if your current usage exceeds that limit.
• Adobe apps may enter a read-only or reduced-functionality mode after the subscription ends rather than stopping immediately — check Adobe's documentation for the current behavior.
• If you purchased through a reseller or IT admin, contact that channel to cancel.

Frequently asked questions

Will I be charged an early termination fee if I cancel Adobe Creative Cloud?

It depends on your plan type. If you are on the annual plan paid monthly and cancel after the first 14 days, Adobe charges an early termination fee of 50% of your remaining monthly payments. Month-to-month plans have no early termination fee. Annual plans paid upfront are refundable only if canceled within 14 days of purchase. The exact fee for your plan is shown during the cancellation flow.

What happens to my files when I cancel Adobe Creative Cloud?

Your account reverts to a free Creative Cloud membership with 5 GB of cloud storage. If your files exceed that limit, you have approximately 30 days to move them out before they become inaccessible. Download all important files to local storage before completing your cancellation.

Can I still open my Adobe files after canceling?

Depending on the app, you may have read-only or reduced access for a period after cancellation, but full editing requires an active subscription. Check Adobe's current policy for each app.